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ServiceNow

Tecnología en la nube para ayudar a las empresas a gestionar flujos de trabajo digitales para operaciones empresariales

IT workflows

  • ITSM

  • ITOM

  • ITAM

  • DevOps

  • Security Operations

  • Integrated risk management

Employee workflows

  • HR service delivery

  • Safe workplace

  • Workplace service delivery

Customer workflows

  • Customer service management

  • Field service management

Cretor workflows

  • App engine

  • Integratipn HUB

User experience and
feedback

  • Advanced work assignment

  • Dynamic translation

  • Playbook experience

  • Surveys and assessments

  • Walk-up experience

  • Visual task boards

Administration and
configuration

  • Form designer

  • Instance data replication

  • Service portal designer

  • Subscription management

  • Upgrade center

Workflows & Integrations

  • Embedded integrations

  • Flow designer

  • Major incident / Issue
    management

  • Process automation
    designer

Machine learning, AI
& analytics

  • Continual improvement
    management

  • Natural language
    processing

  • Performance analytics

  • Predictive intelligence

  • Reporting

Reusable data model

  • CMDB

  • CSDM

  • Knowledge management

  • Service catalog

  • Service level management

  • Skills management

Security and compliance

  • Authentication

  • Compliance

  • Data certification

  • Encryption

  • Instance security center

  • Privacy

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